Staring Point to begin a career in the Travel Industry. Study the basis of travel & Tourism and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advice clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.
Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media. Selling and managing airline reservations and travel through a simulated online environment.To become a travel specialist and advance career prospects.Selling and managing airline reservations and travel through a simulated online environment.
• Overview of the travel and tourism industry
• Requirements to become a travel agent
• Customer service principles
• Air transport products and services
• Airfares and ticketing
• Electronic booking tools
• Pre-packaged tour products
• Introduction to rail, land and water transport
IATA Travel & Tourism Foundation
Diploma in Air Fares & Ticketing 1
Certificate Course in Airport Ground Handling
6 – 8 months
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.
To become a travel specialist and advance career prospects. Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media. Selling and managing airline reservations and travel through a simulated online environment.
• Popular tourism destinations
• Sales techniques
• Airfare construction and ticket exchanges/reissuance
• Travel industry laws and regulations
• Tour, luxury and group travel options
• Accommodation (other than hotels)
• Social media marketing
IATA Travel & Tourism Consultant
Diploma in Air Fares & Ticketing II
Certificate in Airport Ground Handling
6 – 8 months
Improve your management skills in accounting, negotiation, marketing, and product development.
To manage and control marketing, accounting and administration, industry –related laws, as well as tour production and event planning.
• Administration and accounting
• Strategy and management
• Tour packages
• Sales and marketing
• Social media strategy
IATA Stepping into Management
Diploma in Travel Agents Marketing
Certificate in Airport Handling
6 – 8 months