Starting a career or wishing to expand your knowledge in airports? Develop a thorough understanding of the issues and challenges in today’s airport environment. Explore the role of airports in the modern economy. Understand operational and business functions, the role of key partners in the air transport system and civil aviation regulatory and security procedures .Become an expert in setting an Airline apart for service excellence and customer loyalty. Learn what it takes to work at one of the airline’s industry most visible position and obtain the skills needed to provide assistance and related passenger services at the check-in , gate and concourse of an airport.
• Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media.
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately
• Prepare shipments ready for carriage
• Identify dangerous goods permitted for transport and their DGR categories
• Pack, mark, and label dangerous goods
• Complete a Shipper’s Declaration for dangerous goods
• Follow general emergency procedures when a damaged package is discovered
Gain knowledge about the multiple operational and business functions of airports
• Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel
• Overview of the travel and tourism industry
• Introduction to Airline Industry
• Requirements to become a travel agent
• Customer service principles
• Air transport products and services
• Airfares and ticketing
• Electronic booking tools
• Pre-packaged tour products
• Introduction to rail, land and water transport
• Airport Operations
• SWOT Anaysis
• Passenger Ground handling
• Airport Customer Services
• Airport ground Handling Passenger / Cargo
• Air Cargo Ratings
• Dangerous Goods Regulations
IATA Travel& Tourism Consultant
IATA Dangerous Goods Regulations
IATA Airport Operations / IATA Passenger Ground Services
Diploma in Air Fares & Ticketing
Diploma in Cargo Introductory
Diploma in Airline Customer Service
Diploma in Airport Ground Handling
Diploma in Passenger Ground Services
15 Months
Our P G program covers all areas of the aviation industry; airline and airport operations, cargo and dangerous goods, and Travel and Tourism.
• • Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media.
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately
• Prepare shipments ready for carriage
• Identify dangerous goods permitted for transport and their DGR categories
• Pack, mark, and label dangerous goods
• Complete a Shipper’s Declaration for dangerous goods
• Follow general emergency procedures when a damaged package is discovered
Gain knowledge about the multiple operational and business functions of airports
• Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel
• Overview of the travel and tourism industry
• Requirements to become a travel agent
• Customer service principles
• Air transport products and services
• Airfares and ticketing
• Electronic booking tools
• Pre-packaged tour products
• Introduction to rail, land and water transport
• Air Cargo ratings
• Dangerous Goods Regulations
• Hospitality / Customer Service
• Airport Handling Passenger / cargo
• Unit Load Services
• Passenger Ground Services
IATA Travel& Tourism Consultant
IATA Dangerous Goods Regulations
Diploma in Air Fares & Ticketing
Diploma in Cargo Introductory
Diploma in Airline Customer Service
Diploma in Airport Ground Handling
Diploma in Passenger Ground Services
12 Months