Starting a career or wishing to expand your knowledge in airports? Develop a thorough understanding of the issues and challenges in today’s airport environment. Explore the role of airports in the modern economy. Understand operational and business functions, the role of key partners in the air transport system and civil aviation regulatory and security procedures .Become an expert in setting an Airline apart for service excellence and customer loyalty. Learn what it takes to work at one of the airline’s industry most visible position and obtain the skills needed to provide assistance and related passenger services at the check-in , gate and concourse of an airport.
 Key Benefits
 Key Benefits•	Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media.
•	Apply published rates and charges for air cargo shipments
•	Complete air waybills accurately
•	Prepare shipments ready for carriage
•	Identify dangerous goods permitted for transport and their DGR categories
•	Pack, mark, and label dangerous goods
•	Complete a Shipper’s Declaration for dangerous goods
•	Follow general emergency procedures when a damaged package is discovered
Gain knowledge about the multiple operational and business functions of airports
•	Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel
 Major Topics
 Major Topics
•	Overview of the travel and tourism industry
•	Introduction to Airline Industry
•	Requirements to become a travel agent
•	Customer service principles
•	Air transport products and services
•	Airfares and ticketing
•	Electronic booking tools
•	Pre-packaged tour products
•	Introduction to rail, land and water transport
•	Airport Operations
•	SWOT Anaysis
•	Passenger Ground handling
•	Airport Customer Services
•	Airport ground Handling Passenger /  Cargo
•	Air Cargo Ratings
•	Dangerous Goods Regulations
 Certificate
 Certificate IATA  Travel& Tourism Consultant
 IATA  Travel& Tourism Consultant
 IATA Dangerous Goods Regulations
 IATA Dangerous Goods Regulations
 IATA Airport Operations /  IATA Passenger   Ground Services
 IATA Airport Operations /  IATA Passenger   Ground Services
 Diploma in Air Fares & Ticketing
 Diploma in Air Fares & Ticketing
 Diploma in Cargo Introductory
 Diploma in Cargo Introductory
 Diploma in Airline Customer Service
 Diploma in Airline Customer Service
 Diploma in Airport Ground Handling
 Diploma in Airport Ground Handling
 Diploma in Passenger Ground Services
 Diploma in Passenger Ground Services
 Duration
 Duration15 Months
Our P G program covers all areas of the aviation industry; airline and airport operations, cargo and dangerous goods, and Travel and Tourism.
 Key Benefits
 Key Benefits•	•	Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media.
•	Apply published rates and charges for air cargo shipments
•	Complete air waybills accurately
•	Prepare shipments ready for carriage
•	Identify dangerous goods permitted for transport and their DGR categories
•	Pack, mark, and label dangerous goods
•	Complete a Shipper’s Declaration for dangerous goods
•	Follow general emergency procedures when a damaged package is discovered
Gain knowledge about the multiple operational and business functions of airports
•	Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel
 Major Topics
 Major Topics
•	Overview of the travel and tourism industry
•	Requirements to become a travel agent
•	Customer service principles
•	Air transport products and services
•	Airfares and ticketing
•	Electronic booking tools
•	Pre-packaged tour products
•	Introduction to rail, land and water transport
•	Air Cargo ratings
•	Dangerous Goods Regulations
•	Hospitality / Customer Service
•	Airport Handling Passenger /  cargo
•	Unit Load Services
•	Passenger Ground Services
 Certificate
 Certificate IATA  Travel& Tourism Consultant
 IATA  Travel& Tourism Consultant
 IATA Dangerous Goods Regulations
 IATA Dangerous Goods Regulations
 Diploma in Air Fares & Ticketing
 Diploma in Air Fares & Ticketing
 Diploma in Cargo Introductory
 Diploma in Cargo Introductory
 Diploma in Airline Customer Service
 Diploma in Airline Customer Service
 Diploma in Airport Ground Handling
 Diploma in Airport Ground Handling
 Diploma in Passenger Ground Services
 Diploma in Passenger Ground Services
 Duration
 Duration12 Months