Diploma in Aviation Management

About

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.

 Key Benefits

To become a travel specialist and advance career prospects. Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media. Selling and managing airline reservations and travel through a simulated online environment.

 Duration

6 – 8 months

Diploma in Airline and Aviation Hospitality

About

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.Become an expert in setting an Airline apart for service excellence and customer loyalty. Discover new trends in service excellence and customer loyalty. Discover new trends in service and loyalty programs; improve communication skills ,contact strategies and complaints management ; explore cultural awareness issues and stress management techniques.

 Key Benefits

• Upon completing this course you will have the skills to:
• To become a travel specialist and advance career prospects.
• Learn the knowledge and skills in an ever-growing industry; customize tours, advance fare construction and ticket alterations, promotion through social media
• Learn techniques of effective communication and customer contact
• Understand the various social styles and cultural differences of airline customers
• Gain knowledge about new trends in customer service

Aviation Diploma in Cargo Handling

IATA Cargo Introductory

About

You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. This course is designed for freight forwarder staff who either have no prior DGR training or who have not updated their training during the past 24 months. This course fulfills ICAO and IATA training requirements and qualifies you to handle and process dangerous goods for carriage of by air for a 24-month period.

 Key Benefits

• Upon completing this course you will have the skills to:
• Guide clients on the IATA rules and procedures for air freight shipments
• Arrange air cargo shipments in accordance with IATA rules and procedures
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately
• Prepare shipments ready for carriage
• Identify dangerous goods permitted for transport and their DGR categories
• Pack, mark, and label dangerous goods
• Complete a Shipper’s Declaration for dangerous goods
• Follow general emergency procedures when a damaged package is discovered

 Duration

10 months